PRIVACY POLICY

This Privacy Policy discloses the privacy practices for the Vcare32 Website and various related services (together referred to as the “Site”). Vcare32, the provider of the Site (referred to as “Vcare32,” “us” or “we”), is committed to protecting your privacy online. Please read the information below to learn the following regarding your use of this Site:

You acknowledge that this Privacy Policy is part of our Site Terms of Use, and by accessing or using our Site, you agree to be bound by all of its terms and conditions. If you do not agree to these terms, please do not access or use this site.

We reserve the right to change this Privacy Policy at any time. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to issuing an e-mail to the e-mail address listed by registered users and posting the revised Policy on this page. You acknowledge and agree that it is your responsibility to maintain a valid e-mail address as a registered user, review this Site and this Policy periodically and to be aware of any modifications. Your continued use of the Site after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by the modified Policy.

This Privacy Policy does not apply to the practices of companies that Vcare32 does not own or control, or to individuals whom Vcare32 does not employ or manage, including any of the third parties to which Vcare32 may disclose user information as set forth in this Policy.

Collecting Information

1.1. We may collect, store and use two types of information about our users: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our Site.

Personally Identifiable Information refers to information that lets us know the specifics of who you are. When you engage in certain activities on this Site, such as registering for a membership, ordering a product or service, submitting content and/or posting content in discussion forums or other public areas, entering a contest or sweepstakes, filling out a survey, or sending us feedback, we may ask you to provide certain information about yourself. If you elect to engage in these activities, we may ask that you provide us personal information, such as your name, mailing address, e-mail address, employment, telephone and facsimile numbers, and other personal identifying information. When ordering products or services on the Site, you may be asked to provide a credit card number. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

Non-Personally Identifiable Information refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our Site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. This information may include the Site’s Uniform Resource Locator (“URL”) that you just came from, which URL you go to next, what browser you are using, and your Internet Protocol (“IP”) address.

Using Your Information

2.1. When you register for services or purchase any product from Vcare32, we may ask for Personally Identifiable Information such as your email address, billing address, and credit card information. Credit card information is only used in processing your transaction. Please note that we may use a third party payment processing merchant to process your payments.

2.2. We may use your information to process any transaction, inquiry or promotion that you initiate with us, and provide you with advertising tailored to your interests. We maintain a record of your product interests, purchases and whatever else might enable us or our business partners to enhance and personalize your shopping experience on this or other websites and to provide you with offers, promotions or information that we believe may be of interest to you. In addition, we monitor use of the Site and traffic patterns to improve the Site design and the products and services we offer as well as to determine what offers, promotions or information to send to you. We use the information obtained from you to provide better customer service, enhance our product offerings, and detect potential misuse or fraud.

2.3. We may use both Personally Identifiable Information and Non-Personally Identifiable Information to enhance the operation of our Site, fill orders, improve our marketing and promotional efforts, statistically analyze site use, improve our product and service offerings, and customize our Site’s content, layout, and services. We may use Personally Identifiable Information to deliver information to you and to contact you regarding administrative notices. We may also use Personally Identifiable Information to resolve disputes, troubleshoot problems and enforce our agreements with you, including our Site Terms of Use, this Private Policy, and any other applicable policies.

Disclosing Personal Information

3.1. We may disclose your information to any of our employees or officers insofar as reasonably necessary for the purposes set out in this policy. We may also disclose your information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.

3.2. We may engage third party companies and individuals to perform services on our behalf (e.g., without limitation, software maintenance services, payment processing services, e-mail service providers, delivery services, database management, web analytics and other services). These third parties may have access to your Personal Information.

3.3. We may disclose your information:

• to the extent that we are required to do so by law;
• in connection with any ongoing or prospective legal proceedings;
• in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
• to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
• to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

3.4. We do not sell, trade, or rent your Personally Identifiable Information to others. We do provide some of our services through contractual arrangements with affiliates, services providers, partners and other third parties. We will encourage our service partners to adopt and post privacy policies. However, the use of your Personally Identifiable Information by our service partners is governed by the privacy policies of those service partners, and is not subject to our control. We may provide Non-Personally Identifiable Information about your traffic patterns, purchases and related site information to third party advertisers, but these statistics do not include any Personally Identifiable Information.

3.5. Vcare32 uses third party payment processors to process financial payments for certain Vcare32 services. When you make payments to Vcare32 and/or obtain certain Vcare32 products or services, Vcare32 may transfer certain Information (including Personally Identifying Information) to these payment processors for the sole purpose of facilitating the payment transaction, such as your name, address, and credit card information.

3.6. Vcare32 website services are hosted by Shopify, an enterprise web publishing platform. All Information obtained and stored by Vcare32 Site is processed and stored on servers that are owned and operated by Shopify.

International Data Transfers

4.1. Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.

Security of Your Personal Information

5.1. We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

5.2. We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

5.3. All electronic financial transactions entered into through our Site will be protected by encryption technology.

5.4. You acknowledge that the transmission of information over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. While we strive to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

5.5. You are responsible for keeping the password you use for accessing our Site confidential; we will not ask you for your password (except when you log in to our Site).

5.6. Notice to California Residents. Subject to certain limits under California Civil Code § 1798.83, California residents may ask us to provide them with (i) a list of certain categories of personal information that we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, and (ii) the identity of those third parties. To make this request, California residents may contact us as specified in the "Contact Us" section.

Amendments

6.1. We may update this policy from time to time by publishing a new version on our website.

6.2. You should check this page occasionally to ensure you are happy with any changes to this policy.

6.3. We may notify you of changes to this policy by email or through the private messaging system on our website.

Updating information

7.1. You may change any of your Personally Identifiable Information in your account online at any time by linking to your account. You may also access and correct your personal information and privacy preferences by writing us at:

Vcare32 USA.
499 Coburg Rd, Eugene,
OR 97401, USA
Tel: 541-485-9232
Email: [email protected]

Cookies

8.1. Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

We use cookies on our Site to recognize a computer when a user visits the Site, enable the use of a shopping cart on the Site to improve the website's usability, analyses the use of the Site, track user navigation on the web and associated mobile app, administer the Site, prevent fraud and improve the security of the Site. The cookies make your use of the Site easier, make the site run more smoothly and help us to maintain a secure site.

8.2. You are always free to decline our cookies if your browser permits, but some parts of our Site may not work properly in that case.

8.3. We may use an outside ad serving company to display banner advertisements on our Site. As part of their service, they will place a separate cookie on your computer. We will not provide any third-party ad server with any of your Personally Identifiable Information or information about your purchases. We and our third party ad server will collect and use Non-Personally Identifiable Information about you, such as your IP address, browser type, the server your computer is logged onto, the area code and zip code associated with your server and whether you responded to a particular ad. Other advertisers may also place banner ads on our Site in the same manner as above, but we will not disclose any Personally Identifiable Information to them.

Other Information

9.1 This website is owned and operated by Vcare32 USA, with its principal place of business located at 499 Coburg Rd, Eugene, OR 97401, USA. You may contact us by writing to the business address given above, by using our website contact form, by email to [email protected].

9.2. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. Other sites accessible through our Site have their own privacy policies and data collection, use and disclosure practices. Please consult each site’s privacy policy. We are not responsible for the policies or practices of third parties. Additionally, other companies which place advertising on our site may collect information about you when you view or click on their advertising through the use of cookies. We cannot control this collection of information. You should contact these advertisers directly if you have any questions about their use of the information that they collect.

9.3. Our Website is not directed at children. You must be at least 13 years old to have our permission to use this site. Our policy is that we do not knowingly collect, use or disclose Personally Identifiable Information about visitors that are under 13 years of age.

9.4. You should also be aware that when Personally Identifiable Information is voluntarily disclosed (i.e. your name, e-mail address, etc.) in the discussion forums or other public areas on this site, that information, along with any information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages from third parties. Such activities are beyond our control and this Policy does not apply to such information. Any submissions to chat rooms or other public areas on this site are accepted with the understanding that they are accessible to all third parties. If you do not want your comments to be viewed by third parties, you are advised not to make any submissions. Ultimately, you are solely responsible for maintaining the secrecy of your password and/or account information. Please be careful and responsible whenever you are online.

TERMS OF USE

Thank you for visiting Vcare32 We have prepared the information below to ensure that your experience on our website (“Site”) is one you’ll want to repeat again and again. Vcare32 USA, Inc. provides this Site as a service to its customers. Please review the following basic rules that govern your use of our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this Site. Although you may “bookmark” a particular portion of Vcare32 and thereby bypass this agreement, your use of this Site still binds you to the terms. Since Vcare32 may revise this agreement at any time, you should visit this page periodically to review the terms of your use. Should you have any questions concerning any of our policies, please contact us.

The Service:

Subject to these terms and conditions, Vcare32 grants to you a limited, personal, non-transferable, and non-exclusive right to use the services Vcare32 provides through this Website (the “Services”). Your use of the Services shall be strictly in accordance with these terms and conditions and any applicable policies. Nothing in these terms and conditions grants or transfers to you any ownership rights in the Service, including the software and other intellectual property rights related to the Service.

Legal Information:

This Site is expressly owned and operated by Vcare32. The mailing address for Vcare32 is 499 Coburg Rd, Eugene, OR 97401, USA. Unless otherwise noted, all design and content featured on Vcare32 —including navigational buttons and images, artwork, graphics, photography, text, and the like—are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by Vcare32. This website in its entirety is protected by copyright and applicable trade dress. All worldwide rights, titles, and interests are reserved. The contents of our Site and the Site as a whole are intended solely for your personal, noncommercial use. ANY USE OF OUR SITE AND ITS CONTENT FOR PURPOSES OTHER THAN PERSONAL AND NONCOMMERCIAL IS PROHIBITED WITHOUT THE PRIOR WRITTEN PERMISSION OF Vcare32. Do not reproduce, publish, display, modify, sell, or distribute any of the materials from Vcare32. You may, however, download or electronically copy and print any of the page contents displayed on the site, but please remember that these are available for your personal, noncommercial use only. Should you choose to download, copy, or forward any site materials via email, no right, title, or interest in those materials will be transferred to you.

Responsibility for your Content:

You are solely responsible for all content that you upload, post, email or otherwise transmit via or to the Sites, including the submission of product ratings and reviews and all other data, profile information, documents, text, software, applications, music, sound, photographs, graphics, video, messages, forum postings, comments, questions, answers or other materials (collectively, "Content"). We will not accept Content from you unless you are a registered user of the Sites.

Limitation of Liability:

Given the unpredictability of technology and the online environment, Vcare32 does not warrant that the function or operation of this Site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this Site, you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of our Site. As a visitor to and a user of this Site, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. Vcare32 shall not be liable for damages of any kind related to your use of or inability to access this Site.

Vcare32 provides the Site and any applications and services on the Site as a forum only. Vcare32 is not liable for any statements, representations, or content provided by its users in any public forum on the Sites or any Third Party Site. Content posted via or on the Sites or any Third Party Site is not controlled by Vcare32. You understand that by using the Services, you may be exposed to Content that may be offensive, indecent or objectionable and Vcare32 shall not be liable for any such Content and that the risk of harm or damage from the foregoing rests entirely with you. Under no circumstances will Vcare32 be liable in any way for any Content, including, but not limited to, for (i) any errors or omissions in any Content; or (ii) any loss or damage (including, without limitation, personal injury or property damage) of any kind incurred as a result of the use of any Content posted, emailed or otherwise transmitted via or to the Site.

Color Information:

While Vcare32 has tried to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate.

Inaccuracies:

We endeavor to present the most recent, most accurate, and most reliable information on our Site at all times. However, there may be occasions when some of the information featured on Vcare32 may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologize if erroneous information is reflected in merchandise price, item availability, or in any way affects your individual order. Please be aware that we present our content “as is” and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice. In the event a Vcare32 product is listed at an incorrect price due to photo graphical error, typographical error or error in pricing information from our suppliers, Vcare32 shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Vcare32 USA, Inc. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Vcare32 shall issue a credit to your credit card account in the amount of the incorrect price.

Confidential Information:

Please note that any information or material sent to Vcare32 through the Site will be deemed NOT to be confidential. By sending Vcare32 any information or material, you grant Vcare32 an unrestricted, irrevocable, world-wide, royalty free license to use, reproduce, display, perform, modify, transmit, and distribute those materials or information, and you also agree that Vcare32 is free to use any ideas, concepts, know-how, or techniques that you send us for any purpose.

Denial of Access:

These terms and conditions constitute an agreement that is effective unless and until terminated by Vcare32. If in Vcare32 sole discretion you fail to comply with any term or provision of this agreement, Vcare32 may deny you access to the Site. In the event of denial of access by Vcare32, you are no longer authorized to access the Site, and the restrictions imposed upon you with respect to material copied or downloaded, and the disclaimers and limitations of liabilities set forth in these terms and conditions, shall continue in force. These terms and conditions constitute the entire agreement between you and Vcare32 relating to the subject matter addressed herein.

Disclaimer:

Vcare32 IS PROVIDING THE SITE AND THEIR CONTENTS ON AN "AS-IS" BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE OPERATION OF THE SITES, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS, INCLUDED ON THE SITE. TO THE FULLEST EXTENT PERMITTED BY LAW, Vcare32 DISCLAIMS ALL SUCH REPRESENTATIONS AND WARRANTIES, INCLUDING FOR EXPRESS AND IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Price and availability information is subject to change without notice.

Vcare32 WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE SITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES. Your sole right and exclusive remedy for breach of these terms and conditions by Vcare32 if you are dissatisfied for any reason with the Service is to terminate the use of the Site and the Services.

Choice of Law and Venue:

These terms and conditions and any applicable policies are entered into in the State of California and shall be governed by and construed in accordance with the laws of the State of California, exclusive of its choice of law rules. Each party to these terms and conditions and any applicable policies submits to the exclusive jurisdiction of the state and federal courts sitting in the County of Orange in the State of California, and waives any jurisdictional, venue, or inconvenient forum objections to such courts. In any action to enforce these terms and any applicable policies, the prevailing party will be entitled to costs and attorney’s fees. In the event that any of the terms of these terms and conditions or any applicable policies are held by a court or other tribunal of competent jurisdiction to be unenforceable, those provisions shall be limited or eliminated to the minimum extent necessary so that these terms and conditions or applicable policies shall otherwise remain in full force and effect.

General Terms:

Your rights and obligations under these terms and conditions may not be assigned or transferred without written permission of Vcare32. If any provision of these terms and conditions is determined to be invalid, all other provisions will remain in force. Notice or other communication between you, and/or Vcare32, may be given by conventional first-class mail or by e-mail and are effective on the date received.